Privacy Policy

Introduction

Last Minute Gift Ideas Australia respects your privacy and is committed to protecting the personal information you provide when visiting our website or placing an order. This Privacy Policy explains what information we collect, how we use it and how we protect it.

Information We Collect

Depending on how you use our website, we may collect information including:

• Your name.
• Your email address.
• Your contact details.
• Personalisation information you provide for gifts.
• Order and payment-status information.
• Technical information such as your browser, device type and operating system.
• Website activity such as pages viewed, previews generated and checkouts started.
• Referral and campaign information contained in links used to reach our website.

How We Use Your Information

We use your information to:

• Process and fulfil orders.
• Create and deliver personalised products.
• Confirm whether an order has been paid.
• Respond to enquiries.
• Provide customer support.
• Understand how visitors use our website.
• Measure the effectiveness of our marketing.
• Improve our products, website and services.
• Protect our website against misuse and security threats.
• Meet our legal obligations.

Payments

Payments made through our website are securely processed by Square. We do not receive or store your complete payment card details on our servers. Square may process payment and transaction information in accordance with its own privacy practices.

First-Party Analytics

We operate our own first-party analytics system to understand how our website is used and whether customers can successfully complete the ordering process. This information is stored on our own website server and is not sent to advertising analytics services such as Google Analytics or Meta Pixel.

Our analytics system may record:

• The pages viewed on our website.
• The referring website or page, excluding query-string information.
• Marketing campaign tags included in a link, such as source, medium and campaign.
• General device, browser and operating-system information.
• Whether personalisation was started.
• Whether a preview was generated.
• Whether checkout was started.
• Whether Square confirmed a completed payment.
• Whether a completed product was downloaded.

The analytics system uses randomly generated identifiers to distinguish visits and returning browsers. It does not place your name, email address or personalisation details in the analytics records, and it does not store your IP address in the analytics database. Our web server may separately retain standard technical and security logs.

Cookies

Our website uses first-party cookies to support anonymous analytics:

• lmgi_session identifies a browsing session and expires after approximately 30 minutes of inactivity.
• lmgi_visitor provides an anonymous returning-browser identifier and may remain for up to 180 days.

These cookies are issued directly by Last Minute Gift Ideas Australia. They are not advertising cookies and are not available to Google, Facebook or other advertising platforms through this website.

Our analytics script does not operate when your browser sends a recognised Global Privacy Control or Do Not Track preference. You can also remove or block cookies using your browser settings, although doing so may prevent us from recognising visits from the same browser.

Email Communications

If you contact us or place an order, we may send emails relating to your enquiry or purchase. We do not sell or rent your personal information to third parties.

Storage and Security

We take reasonable steps to protect the information we hold from misuse, interference, loss, unauthorised access, modification or disclosure. Information is retained only for as long as reasonably required for order fulfilment, customer support, security, analytics, record keeping and legal obligations.

Access, Correction or Deletion

If you would like to access or correct personal information we hold about you, or request deletion where applicable, please contact us. We may need to retain certain order or transaction information where required for legitimate business, accounting, security or legal purposes.

Questions or Complaints

If you have a question or concern about how we handle your information, please contact us using the email address below. We will review and respond to privacy enquiries or complaints within a reasonable period.

Contact Us

orders@lastminutegiftideas.com.au

This Privacy Policy may be updated from time to time to reflect changes to our website, services or legal obligations.

Last updated: 16 August 2026